Shipping & Delivery

Do shipping charges depend on the number of items or order weight?

No, Estora charges a flat shipping rate of Rs. 50 PAN India, regardless of the number of items or the weight of the order.

Will I have to pay customs duties or taxes on international orders?

 

Yes, customs or import duties may apply once the parcel reaches your country. These charges are determined by local customs regulations and must be paid by the recipient. Estora has no control over these fees.

What should I do if my package appears tampered with or opened?
If your package looks tampered with or opened upon delivery, do not accept it. Notify us immediately via Queries@estora.co.in or WhatsApp at +91 9220427575 within 24 hours. Reports made after this window may not be accepted.